EVENT SCHEDULE

Explore the Agenda

One day. 10+ sessions. Zero filler. Every talk is built around the real challenges facing app teams in Southeast Asia now.

09.30 AM

Panel Discussion

What the Future Holds: Next-generation App Leaders

  • How to build AI fluency, and prepare for an AI agent and human team collaboration in the workforce.  
  • Ecosystem Thinking: What does it take to imagine interconnected platforms that deliver multiple services seamlessly?
  • Navigating evolving regulations and high competition while balancing eroding margins.
  • Crafting experiences that cut through attention deficits to offer more value to customers.
Esther-Tan.jpg

Esther Tan

Global Director of Marketing & E-Commerce
Plaza Premium Group

Gaurav-Gupta

Gaurav Gupta

Head of Marketing &
Growth
Cinch

Sivaram Parameswaran

Sivaram Parameswaran

Strategic Advisor
Genie Health

Lee Kai Xin

Lee Kai Xin

Chief Experience and Marketing Officer
Supermom

10.25 AM

Keynote

Creative Impact: Immersive Experiences for High Engagement

Platforms may change but core creative storytelling stays the course. From AI-driven mobile and web ecosystems to immersive games and generative cinematography, Chee traverses the roles of creative and technologist to engineer the next era of digital experiences. He will speak about creative forces that keep users engaged and drive business impact.

Chee Yong (1)

Chee Yong Ngo

Co-founder
Mixed Realms, SwagSoft Studios

10.45 AM

Third Space — Shared Identity Through Community Conversations

Today’s consumers are overstimulated and channels are oversaturated. How can content avoid getting lost in this noise? Brands are building their own communities or strengthening existing communities as genuine members.

  • Shared values that extend beyond products
  • Exchanges between members and the brand as equal partners
  • Relevant added value that fosters identification
Roopa Sharma

Roopa Sharma

Director of Marketing
Audible

11.10 AM

Coffee

11.40 AM

Fireside Chat

The Playbook for Building Social Commerce Growth Engine

This session will unpack a practical playbook for fusing community, content, and commerce into a self‑reinforcing loop that drives acquisition, engagement, and monetisation. 

  • Mapping the community–content–commerce loop.
  • Tactical insights on creator partnerships, content workflows, and commerce integration.
Mildred Ang

Mildred Ang

Director, Social Commerce
Klook

12.00 PM

The Critical Edge: UX for Human-centred Outcomes

Designing for human intuition can be machine-orchestrated. In an AI-driven future, how does the role of the UX leader change? Product and design leaders can look at A/B testing becoming continuous and adaptive, with traffic shifting automatically to winning variants.
Ethical stewardship, narrative and meaning are the winning 20% that will help apps stand apart. Can empathy be a differentiator?

Harriet-Wakelam

Harriet Wakelam

Executive Director & Head of Group Design
DBS Bank

12.20 PM

Panel Discussion

Measuring What Matters: Insights to Drive Strategic Action

Mobile and app marketing is under more scrutiny than ever. Rising acquisition costs, fragmented attribution models, and users who churn soon after install are exposing weak links in campaign strategies.

  • Measuring what really matters
  • Low retention & high churn
  • Identifying ROI on influencer campaigns
Benjamin Choo

Benjamin Choo

Head of Channel Marketing
Moomoo

Yongchang Chen

Yongchang Chen

Regional Staff Customer Intelligence Strategist
GXS Group

Bhavin Mehta

Bhavin Mehta

Managing Director - APAC
Helpling Singapore

12.35 PM

TECH TALK

Game On: Playable, Video Ads and End Cards

High-performing creatives do more than just drive installs — they improve ROAS for advertisers, which in turn helps publishers lower churn and strengthen long-term monetisation by bringing in users who engage more consistently, leading to higher ARPDAU and improved retention.

12.55 PM

Lunch

01.55 PM

Fireside Chat

Narratives Without Borders: Reimagining Content Journeys

Content consumption has fractured across apps, social feeds, answer engines, and even emerging metaverse spaces. This session explores how marketers can design narratives that transcend single channels, weaving cohesive stories across platforms to meet audiences wherever they are.

Saiful Adli Haris

Saiful Adli Haris

Group Growth Lead
OONA Insurance

Papri Dev

Papri Dev

Head of APAC - Communications
Roblox

02.35 PM

Fireside Chat

Meaningful Brand Partnerships for Shared Value Creation

How brands and partners jointly design campaigns, products, or experiences that resonate with shared audiences. Defining co-created value that strengthens user trust, engagement, and retention.

JiaYuan-Mao

JiaYuan Mao

Director of Global Partnership
Jolibox

Ali Merchant

Ali Merchant

Head of Retail Media & Partnerships
foodpanda

03.05 PM

Presentation

What Counts as Authentic? Measuring Content’s Influence on Conversion

In the current trust deficit between brand and customer, highly polished ads are losing traction; audiences prefer behind-the-scenes, relatable, and human stories. Authentic stories bypass skepticism and build trust. Measuring this impact requires moving beyond vanity metrics to track emotional resonance, engagement quality, and conversion uplift tied directly to narrative-driven campaigns.

Swati Padhi

Swati Padhi

Head of Ecommerce
Reckitt

03.20 PM

Case Study

What Does Meaningful Onboarding Look Like?

Globally, most apps will lose 70–80% of new users within a week if onboarding is weak. A frictionless first experience can change that. For example, the use of progressive disclosure — introducing features gradually rather than overwhelming users — has proved to be more intuitive to user behaviour, and aids in making them feel comfortable in seeing the value before being asked to commit. How can marketers show early value to users who download the app?

Cindy-chua

Cindy Chua

Media Investment Lead
JobStreet Singapore

03.40 PM

Case Study

Using Agentic AI to Plug Revenue Leaks and Liberate Human Capital

Agents execute the process; architects govern the purpose. As global brands aggressively deploy autonomous AI across Customer Success (CX) and Risk operations, the gap between technical capability and operational control has become a critical revenue liability. This presentation details the strategic frameworks required to safely architect Agentic AI—stopping churn and automating complex workflows without compromising brand safety. We will explore how to transition from fragmented AI pilots to governed, high-ROI systems that liberate human capital to focus exclusively on high-value retention strategy.

  • Architecting for Trust: How to design Human-in-the-Loop (HITL) workflows that maximise autonomous CX capabilities while guaranteeing zero-compromise brand safety.
  • Decoding the Agentic Blind Spot: Moving beyond policy documents to design robust, boundary-driven technical guardrails that safely contain autonomous agents.
  • Operationalising Global Governance: Actionable strategies for scaling compliant, cross-border AI operations across fragmented regulatory landscapes.
Lee Wei Song

Lee Wei Song

Lead, Strategic Operations & Analytics
Stealth FinTech Startup

04.00 PM

Fireside Chat

Inflection Point: Shifts in Product Lifecycle Planning

When AI enters the product lifecycle, how does it impact prototyping agility and timelines? What are the fundamentals that stand, and what are the new dimensions product leaders must consider. This conversation will explore the role of the human-in-the-loop, speed to fix friction, machine customer contexts and how cross-team collaboration comes full circle.

Ayush Upadhyay

Ayush Upadhyay

Director of Product Management, SME & Large Enterprise
Nium

Raji Senthilkumar

Raji Senthilkumar

Head of Digital Platform Services
Standard Chartered

04.30 PM

Networking